Certificate II in Health Support Services (Health Administration)
Certificate II in Health Support Services (Health Administration)
National Code: HLT23221
Delivery Mode: Blended - Face to face classroom and online
Assessment Mode: Classroom and Online
Duration: 6-12 months
Location: 10 Station Road Burpengary, Qld
Course Outline
This qualification reflects the role of workers who provide support for the effective functioning of health services. At this level, workers complete tasks under supervision involving known routines and procedures or complete routine but variable tasks in collaboration with others in a team environment. Click here to see more information on My Skills.
This qualification follows the Health Administration stream of Elective Units, providing an entry-level into the health sector.
This qualification also is part of our VET in School program that DIVTEC Training College offers to the high school community
Overview
National Code: HLT23221
Delivery Mode: Blended - Face to face classroom & online. Also delivered on school campus in our VET in Schools program
Assessment Mode: Classroom, Online and Self-study
Duration: 6-12 months including practical placement
Location: 10 Station Road Burpengary, Qld | High School Campuses
Course Details
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Academic Requirements:
There are no prerequisites for this nationally recognised qualification.
Admission Requirements:
There are no barriers to entry based on age (other than post school students over 16), gender, social or educational background. Students need to be able bodied and have the physical capacity to undertake the practical application of the program.
Student should have foundation skills at the ACSF levels listed below. This is tested during our Pre-training review. Each student is required to complete the Language, Literacy & Numeracy assessment to determine what level they are currently working at & if they are suitable to proceed with this qualification. Where students do not have skills, they may be provided with additional support to develop their literacy and numeracy skills to this level if appropriate, or alternatively they will be provided information on other more appropriate courses.
USI Requirements:
Learners are required to comply with Evidence of enrolments at the time of enrolment with DIVTEC Training College. Students are required to provide appropriate forms of IDs to confirm their eligibility to enrol in this course. Students are required to apply for unique student identification (USI) number while their study period in Australia and this information will be handed to the students at the time of orientation (www.usi.gov.au).
IT Requirements:
This qualification requires a basic understanding and use of computers and the Internet. Support will be provided as required to develop the student’s skills.
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To successfully achieve the HLT23221 – Certificate II in Health Support Services (Health Administration), twelve (12) units must be completed which are made up of:
4 core units
8 elective units
All electives chosen must contribute to a valid, industry-supported vocational outcome.
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CHCCOM005 - Communicate and work in health or community services (core)
CHCDIV001 - Work with diverse people (core)
HLTINF006 - Apply basic principles and practices of infection prevention and control (core)
HLTWHS001 - Participate in workplace health and safety (core)
BSBINS201 - Process and maintain workplace information (Group C elective)
BSBOPS101 - Use business resources (Group C elective)
BSBMED301 - Interpret and apply medical terminology appropriately (Group C elective)
BSBOPS203 - Deliver a service to customers (Group C elective)
BSBTEC201 - Use business software applications (Group C elective)
Choice of three Unspecified Electives:
CHCCCS010 - Maintain a high standard of service (Unspecified elective)
BSBPEF202 Plan and apply time management (Unspecified elective)
CHCCCS020 Respond effectively to behaviours of concern (Unspecified elective)
CHCCCS026 - Transport individuals (Unspecified elective)
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The course is delivered in a blended way incorporating face to face classroom learning as well as online learning with your trainer. Support is provided by your trainer on a needs basis through email and phone contact.
VET in Schools:
Delivery of this program is in the school by our trainer. Delivery options can vary from 1 Period to 3 Periods per week depending on the needs of the school. Our trainers are connected to industry and can provide opportunities to the school for excursions to various allied health and day centres to give the students an insight to the industry.
Typically the training is over 40 weeks over 4 Terms, with Catch Up Classes included to assist the Year 11 students to successfully complete the course.
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The Assessment methods used in the assessments are:
Observation
Knowledge Questions
Projects
Case Studies
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DIVTEC Training College offers support services to any students who have questions or difficulties regarding the training as well as their future career development. Students with disabilities are encouraged to enrol in the course and will be appropriately supported. For assistance please call 3855 9215 or email training@divtec.edu.au
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Choosing the VET in School Program is a great way to get a vocational qualification while you’re still in high school. You also gain valuable credits towards your QCE.
You must be a Year 10, 11 or 12 student enrolled at a participating high school. Speak to your high school guidance counsellor or careers advisor for more information.
QCE points: up to 4. Information is current at time of publishing, to confirm the QCE points for your course please speak to your high school guidance counsellor or careers advisor, or visit the Queensland Curriculum & Assessment Authority (QCAA) website.
For More Information on the VET in School Program click here
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Credit Transfer and Recognition of Prior Learning (RPL) are two ways a student may obtain credit towards their program of study.
Credit transfer is an administrative process, where a Registered Training Organisation (RTO) recognises and accepts Australian recognised qualifications and Statements of Attainment issued by another RTO. There are no fees associated with a Credit Transfer.
RPL is the acknowledgement of a person’s skills and knowledge acquired through previous relevant training, work or life experience, which may be used to grant status or credit in a subject or a whole program (qualification). A student may apply for RPL after enrolling with the training provider. The student must supply evidence to substantiate the claim for credit. This may be a folio of all relevant documentation and must be assessed by the RTO for RPL to be granted. Unlike Credit Transfer, the student has not previously been assessed as being competent and must go through an assessment process to be awarded RPL. For this RPL process there are fees that must be paid.
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The following employment pathways are available to students who complete this qualification:
Food Services Assistant.
Cleaner (Health Services)
General Hand (Hospital)
Hospital Laundry Worker
Ward Hand
Note: Information provided as a guide only. List developed by My Skills.
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DIVTEC Training College offers you a Payment Plan, which enables you to pay for the course over its duration. Your first instalment is required as part of the enrolment process. Following commencement, you will be debited electronically each week until the completion of your payment plan.
For more information relating to this, please contact the Team at training@divtec.edu.au or phone 3855 9215.
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Breahn
“Completing my Certificate II in Health Support Services and my Certificate III in Allied Health through DIVTEC Training College in my few last years at school exceedingly helped me get my ‘foot in the door’ in the healthcare industry. When I first chose Allied Health as my elective class during school I was totally unaware what allied health actually was. However, completing the course and attending my placements I started to really understand what it was all about and quickly found out I had a passion for helping people, which has lead me on the path to my nursing career as a current studying RN. My trainers at DIVTEC were kind, understanding and enthusiastic. It wasn’t until my last placement with DIVTEC that I was offered a position on the Allied health team by Dani Cameron. She believed I had potential and saw the passion I had gained for helping people with disability needs on my placement. I am forever thankful that I was able to have the opportunity to be apart of the Allied Health team with such little experience. I’ve made many friends and gained excellent rapport with my clients. If you have the opportunity to be able to study Allied health in your last few years of schooling and are interested in a healthcare career, It’s definitely an opportunity you wouldn’t want to miss”.
Ella
“Studying online in the classroom was easy to navigate. Dani my trainer from DIVTEC provided opportunities to have hands on practical experiences both in the classroom and within the Community to enhance my skills and knowledge that I learnt in theory. After completing my Certificate II in Health Support Services and my Certificate III in Allied Health , I am now studying Physiotherapy at university”.
Tomas
“ I studied Certificate II in Health Support Services and my Certificate III in Allied Health with Dani my trainer from DIVTEC in Year 11 and Year 12, the class work was captivating and not just workbook theory. The trainer provided engaging activities and real life stories which made learning fun and provided an easy way to comprehend what was being taught. Practical placement at the Disability Day Centre was the highlight of my time, where it helped me apply the theory that I learnt into real life situations and gave me the opportunity to apply myself and all that I learnt. My trainer Dani was beyond helpful in explaining how I can use my Cert III Allied Health after year 12 and commence a career in the Health / Disability Sector. I am now as Support Worker enjoying working with clients and seeking to continue my studies with DIVTEC to further enhance my knowledge and qualifications”.
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To be eligible for the discounted concession fee, you must meet any of the below criteria:
Hold a Health Care or Pensioner Concession Card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care or Pensioner Concession Card and is named on the card;
Provides DIVTEC Training College with an official form under Commonwealth law confirming that the student, their partner, or the person of whom the student is a dependant, is entitled to concessions under a Health Care or Pensioner Concession Card;
Is Aboriginal or Torres Strait Islander;
Has a disability; or
Is an adult prisoner.
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Individuals must:
be a Queensland resident
be aged 15 years or over, and no longer at school
be an Australian or New Zealand citizen or Australian permanent resident (including humanitarian entrants), or a temporary resident with the necessary visa and work permits on the pathway to permanent residency
not hold a certificate II or higher-level qualification, not including qualifications completed at school and foundation skills training; and
not be enrolled in another qualification, not including foundation skills training
For more information regarding your eligibility please click here
Course Fee Schedule
Fee Type Student Fee
VET in Schools (High School Students Only): $0
Full Fee for Service: $3, 800
Recognition of Prior Learning: Prices are quoted at a per unit rate and may vary depending on unit selection and
concession eligibility
